Efficient customer-care
on the IT-level
Quickline enables you to offer your customer professional care as to software-applications, operating systems, enterprises-networks and hardware. Around the clock, 365 days a year. Our IT-specialists support you as an external back-office or help-desk - if necessary by creating a 2nd-Level-Support. For individual solutions as well as used standard-applications.
The self-developed quickline-helpdesk-tool allows for an especially efficient registration, logging and monitoring of all incoming requests - optionally via us or directly via your own IT-system.
The self-developed quickline-helpdesk-tool allows for an especially efficient registration, logging and monitoring of all incoming requests - optionally via us or directly via your own IT-system.
- Operator support service for IT-products and systems
- Support service by phone for installations, configurations and operation
- Customer complaint and reclamation management
- Hardware, software, peripheral equipment, networks
- Internet technologies: browsers, search engines, e-mail, security management
- Microsoft Office 97 / 2000 / XP / 2003
- Windows 98 / 2000 / NT / ME / XP
- Linux
- Lotus Notes
- More topics on request












